It’s worth noting Etsy’s seller policy regarding hiding review photos: “If a buyer includes a photograph of their purchase alongside a five-star review, this photo will be visible to anyone who looks at your reviews. A buyer can edit a review any number of times during that 100 day period. The curious thing is that Etsy only allows reviewers to post photos on 5-star reviews, therefore sellers can only hide photos from 5-star reviews, which one assumes be a positive overall review. Legit? In this regard, Etsy does a good job at keeping multiple channels of communication open, both with private messaging and with the public Etsy review forum. The buyer can leave a review in Square. I opened a shop a few months ago. Another point to consider when asking “Is Etsy safe to buy from?” is Etsy’s return policy and other buyer protection policies in place. On Etsy’s website, you can browse popular categories, such as: You might be wondering, “Is Etsy legit?” or “Is Etsy safe?” since anyone can sell products on the site — meaning you’re buying from an individual rather a large company that’s mass manufacturing items. Learn what to do if you receive a negative review. Etsy warned sellers on Monday of shipping delays and advised them to “Get those holiday orders in the mail.” The message was added as an update to a Seller Handbook article … Our goal for creating this Etsy review, is to provide answers to the questions, “Is Etsy safe?” and “Is Etsy legit?” so you can decide if Etsy is a website you would feel comfortable using and can benefit from the one-of-a-kind items there without getting scammed. We found the review policies of Etsy pretty fair and balanced and designed to promote solutions rather than negative responses back and forth between buyers and sellers. Rating: Good. The Etsy reviews and ratings that are listed on a seller’s page are displayed from the past 12 months, and a star rating reflects the average over just that period. So, why are there so many Etsy complaints of Etsy scams? Now it's easier to find great businesses with recommendations. From shop EmilyJaneOrganizes. A buyer can use the 5-star Etsy review system either on Etsy.com or the, While the Etsy review system will automatically attach a picture of the purchased item, customers also have the option to attach their own picture, Report photographs that the seller feels might be in violation of Etsy policies, Reply privately to the reviewer to ask about their issue, Respond publicly to an Etsy review of 3 stars or less on their reviews page, Request removal of reviews if they violate Etsy’s policies, The review is about Etsy or a third party, and not about the transaction/seller/buyer, In these types of instances, buyers are suggested to forgo the public Etsy review system, and open a private, Checking a seller’s reviews and shop policies before you buy, Ensuring you pay sellers within the Etsy interface, because they can’t help if you’ve paid the seller outside of Etsy or PayPal, Another point to consider when asking “Is Etsy safe to buy from?” is Etsy’s return policy and other buyer protection policies in place. This is true. We’ll discuss that next. I love Etsy and I'll continue shopping on their site. When you use the Sell on Etsy app to sell an item in-person, the buyer can only leave a review if they purchased an existing listing. AdvisoryHQ’s Conclusion: Is Etsy Safe? I often don't look at my reviews, it is too distracting, but from time to time that is only time i know if there is a problem....i tried to look for my reviews … Many Etsy.com reviews rave about vintage items and unique factory-made items sold on the site. If your order doesn't have delivery tracking, the estimated delivery date is the purchase date + processing time + shipping days. I believe Etsy's … As shipping delays get worse, some sellers report they are seeing an uptick in negative reviews from customers and worry that those negative reviews … There’s no doubt that Etsy can be a wonderful site to find one-of-a-kind, handmade items from artisans across the globe. Be the first to recommend Etsy Sellers. If your answer is “Yes” then, most likely, you can sell on Etsy. If a buyer includes a photograph of their purchase alongside a five-star review, this photo will be visible to anyone who looks at your reviews. This Etsy review will take a close look at the Etsy sellers, who are often found at the center of Etsy scams. When Can I Leave a Review or Report a Problem With an Order? This is not a concern for anybody selling vintage on Etsy, so if … I tried for 2 months to find out why I was not receiving notification of orders being placed with my etsy … Etsy’s buyer review process offers benefits for both buyers and sellers. Is Etsy safe? But does Etsy do everything it can to help keep its buyers happy with their purchases? The site is meant to offer a way for artisans to earn money, but unscrupulous sellers can also take advantage of it. Review AdvisoryHQ’s, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Click Reviews or scroll down to your Reviews … Click your shop name under Sales Channels. How Do I Verify My Domain for Facebook Shops? 5 out of 5 stars. But when sellers have a problem, Etsy’s customer service is missing in action. Many small sellers may have a lot of success but it could finish your business completely. We hope that this review has, so far, confirmed that the answer to “Is Etsy a legit site?” is, yes. Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Etsy has a consumer rating of 3.47 stars from 2,067 reviews indicating that most customers are generally satisfied with their purchases. The fact remains that an Etsy seller can choose to hide a buyer’s photo of the product if the seller believes that it does not do the product justice. If you feel as though this photo does not accurately represent your brand or aesthetic, you may hide the photograph.”. But how do sellers see the Etsy review process? Many Etsy sellers are honest entrepreneurs with their own businesses while others like to sell items as a hobby to make some extra cash. On Etsy.com, you’ll find a community of makers, small-business owners, and shoppers who all share a passion for uncommon and rare goods.If you’re new to Etsy, take some time to get to know us.Review our seller policies and learn about fees for selling on Etsy to make sure that selling on Etsy … Just like buyers, sellers should have the ability to address –and potentially resolve– a negative customer experience, both privately and publicly. Also review each firm’s site for the most updated data, rates and info. This Etsy review will take a closer look at the review system to help answer the question, “Is Etsy a legit site?” A legit review system can be crucial to understanding the answer and providing more transparency to buyers before making a purchase. The buyer must also provide an email address that is associated with an Etsy account. Ratings and reviews have changed. Etsy has a five-star review system (one being the lowest and five being the highest) for reviewing your purchases. The more detailed your review, the more helpful it will be to other shoppers on Etsy. On the Sell on Etsy app, go to More > Reviews. Unfortunately the seller's have considerably deteriorated over the past few years and there are no requirements to be a … If a review is reported, Etsy will check it out or investigate the situation in order to make sure that the review … Click to view AdvisoryHQ's advertiser disclosures. What is Etsy sellers’ return policy like? Pages Businesses Shopping & Retail Etsy Sellers Reviews… Personally, I don't think anyone with a shop selling … I opened a shop a few months ago. For purchases of digital items, the 100 day period begins when the buyer downloads the file(s). To see your reviews: On Etsy.com click Shop Manager. The more important question should be, “Is Etsy safe?” and can you trust the sellers you’re doing business with there? From the seller perspective, there are several negative Etsy reviews from Etsy sellers that state growing issues with copyright infringement, an influx of non-handmade goods, and a general lack of support from Etsy as a company. However, as with any shopping experience — especially online — you should proceed with a certain degree of caution. What You Should Know about Etsy.com Reviews. In Etsy’s defense, we did find some seller complaints about Etsy closing their shop after they’ve received too many negative customer reviews. After all, if a customer is truly not happy with their product, it stands to reason that they wouldn’t be leaving a 5-star review– and therefore would not be able to attach a photograph to illustrate a discrepancy or defect. Original review: May 26, 2020. So, why are Etsy sellers at the center of several Etsy complaints? Jewelry. 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